Apr 27, 2023
Archer Calloway
by Archer Calloway

Introduction to GDPR Compliance

In response to the General Data Protection Regulation (GDPR), we at OptumRx Supplement Universe have committed ourselves to the protection of personal data. We acknowledge the significance of data privacy and security and ensure that our practices are in accordance with the rigorous standards set forth by the European Union's legislation. Our GDPR Compliance Policy is meant to inform our users about their rights, our obligations, and how we process, store, and secure personal data. Compliance with GDPR is not only a legal requirement but also a part of our core principle to maintain a trustful relationship with our clients and users around the globe.

Scope of Our GDPR Compliance

Under the GDPR compliance, our scope extends to all personal data that we collect, process, or store from individuals residing in the European Union, regardless of where the data processing occurs. This means that whether our users are accessing our services from within the EU or from other parts of the world, their data is safeguarded under the GDPR. We regularly review our data processing activities to ensure ongoing compliance and have implemented stringent measures to secure personal data. Our team undergoes regular training to remain abreast of any changes in data protection regulations, aiming to safeguard user's personal data with the utmost care and responsibility.

Users' Rights Under GDPR

Under the GDPR, users have several rights concerning their personal data. These rights include the access to their personal data, the right to rectification of incorrect or incomplete data, the right to erasure of data also known as 'the right to be forgotten', the right to restrict processing, the right to data portability, and the right to object to data processing. At OptumRx Supplement Universe, we provide the tools and processes necessary for users to exercise their rights easily. We handle such requests with the seriousness they deserve, ensuring timely and appropriate responses.

Data Processing and Consent

We process personal data based on clear and unequivocal consent provided by our users. This consent is obtained through transparent means, outlining how and why we will use the personal data. We rely on legitimate interest, contractual necessity, and legal obligations as our basis for data processing when consent alone is not adequate under GDPR stipulations. Users can withdraw their consent at any time, following which we will cease processing their data unless there is another legal ground for doing so. We understand that consent is not merely a one-time event but an ongoing process. As such, we maintain open channels for communication, allowing users to manage their preferences at any given time.

Data Security and Breach Protocol

Ensuring the security of personal data is a paramount concern at OptumRx Supplement Universe. We employ advanced technological safeguards and strict administrative protocols to prevent unauthorized access, alteration, disclosure, or destruction of personal data. In the unwelcome event of a data breach, we have established a robust breach protocol, which includes immediate investigation, internal reporting, and notification to the relevant supervisory authority and affected individuals in compliance with GDPR timelines. Our users' peace of mind is of primary importance to us, and we make every endeavor to protect their personal data against cyber threats.

Contact Information for GDPR Related Inquiries

If you have any concerns or questions regarding our GDPR Compliance Policy, or if you wish to exercise any of your rights under the GDPR, please do not hesitate to contact us. You can reach out to the owner, Archer Calloway, at the following postal address: Royal Ontario Museum, 100 Queens Park, Toronto, ON M5S 2C6, Canada. Alternatively, for a faster response, users are encouraged to contact via email by clicking on this link. We are committed to facilitating our users in upholding their privacy rights and will respond to all inquiries with the diligence and consideration they warrant.